It is a chamber that contributes to the economic and social development of the district and the province by adhering to the laws and regulations it is bound by and by carrying out activities that will provide added value for the sectors in which its members are located. .

By ensuring the effective use of the district's own resources, producing employment-oriented projects in the next 10 years, leading its members and other institutions, making Iskenderun a brand city To be a reliable, cost-effective, accommodating and pioneering chamber.

• Transparency and innovation,
• Reliability and honesty,
• Leadership and business ethics,
• Member-oriented and participation,
• Unity and solidarity,
• Committed to objective and ethical values,

Our chamber employees, body members, and those representing Iskenderun TSO act in accordance with the following ethical rules in their relations with each other and with third parties.

1-Honesty and Impartiality

Honest and impartial in the work done is treated impartially.

2-Mutual Respect and Trust

Relationships are carried out in a way that ensures reputation and trust with mutual respect.

3-Respect for Intellectual and Industrial Property Rights

All intellectual and industrial property rights resulting from mental creativity are respected.

4-Correct Use of Resources< /b>

All kinds of materials, machinery, equipment and vehicles are used only for business purposes; waste of energy, time and resources is avoided.

5-Conflicts of Interest

To fulfill their duties without conflict of interest by making impartial evaluations, to themselves and their relatives, Care is taken regarding all kinds of benefits provided to them, their friends or people/organizations with whom they have relationships, financial or other obligations related to them and similar personal interests.

6 -Responsibility

We act with awareness of responsibility towards duty and society. It is ensured that the necessary decisions are taken and implemented in a consistent and accurate, timely manner.

7-Equality of Opportunity

Equal opportunity is provided to all parties involved in all kinds of assignments, employment and personal development and activities carried out.

8-Positive Approach< /b>

Constructive approaches are exhibited in attitudes and behaviors.

9-Confidentiality

Confidentiality regarding corporate and personal information is taken as a basis during and after the assignment.

10-Commitment to Mission and Values

All kinds of services and works are carried out in a way that serves the mission and values ​​of the chamber.< /p>

Unethical Behaviors

Abusing duty and authority, meddling with politics, embezzlement, bribery, giving false statements, taking advantage, discrimination, favoritism, threats, abuse, selfishness, corruption, insulting and swearing, psychological and physical harassment, applying pressure, mobbing, etc. behavior is considered a violation of ethics.

Process to Follow

Individuals take the necessary precautions to prevent any possible/existing conflict of interest and unethical behavior, and in cases where they are not effective, notify the Secretary General in writing.

Notifications to be evaluated by the Secretary General Ethics It is referred to the Board. In case of notifications whose content is not an ethical issue, the Secretary General will make the necessary feedback and give feedback to the person. Notifications made are kept strictly confidential.

In accordance with TOBB laws and regulations, in line with accounting prudence and efficiency principles, transparent, accountable, contributing to the development of the country and regional economy, financial risk management To be a chamber that uses its resources for the needs and expectations of its members by conducting analysis.

ITSO human resources policy,

• Free from discrimination, fair, transparent, participatory and allowing the right to speak,< /li>
• Creating opportunities for employees to reveal their potential,
• Each employee contributes to the future of the company by creating value and is valued,
• Provides opportunities for professional and personal development,
• Aims to create an efficient and healthy workforce that displays strong and effective leadership in the field it works,
• Reflects the spirit of the chamber and has high commitment to corporate culture,
• Member satisfaction-oriented, ,

By using the communication and communication opportunities provided by the developing technology, accurate information produced in the institution or outside, which will add value to the members, can be understood through written and visual media tools, We will share it quickly and completely.

We will be among the first to follow and use developing communication technologies in accordance with the principles of information security, risk assessment and efficiency, and we will provide faster and higher quality service to our members.

• Iskenderun Chamber of Commerce and Industry is aware that its members are the reason for its existence and will work member-oriented in all its events and activities.
• Guided by the ISO 10002 Member Satisfaction Management System, We will establish a system that will take into account member suggestions, complaints and expectations for the continuous development of the institution and our members.
• We will carry out improvement activities for member suggestions and complaints free of charge.
• We will encourage the success of its members and encourage our successful members. We will reward and create sharing environments for other members to take as an example.
• As we are aware that our members will provide added value to our district, we will provide all kinds of projects, consultancy, technical services, etc. for the members.
• First of all, they will be able to export. We will plan and organize events for the development of members for their business development.

Using the TOBB Accreditation Standard and ISO 9001 Quality Management Systems requirements, carrying out all kinds of activities for the development of its members and the institution and constantly improving them, ensuring the satisfaction of all parties. is to be a room that provides.

• Annex-02 Quality and Accreditation Handbook Rev.04