30 Temmuz 2024 - ITSO Announcements

Dear Members.

It was created in accordance with Article 63 of the Law on Consumer Protection No. 6502 and The Advertising Board within our Ministry has the authority given to it by the aforementioned Law. To carry out inspections regarding commercial advertising and unfair commercial practices within the framework of continues its efforts to protect the health, safety and economic interests of consumers It does.

The Advertising Board has recently adopted Law No. 6502 and Commercial Advertising and Unfair Commercialization. In the examinations carried out in accordance with the Regulation on Practices, companies engaged in retail and electronic commerce In the commercial advertisements and practices of businesses towards consumers, "the products they offer for sale with limited stock" They caused various consumer grievances because they did not include "stock information about the products" and They were found to have acted contrary to the relevant legislation.

In this context, it is important to ensure that our consumers are not misled and that our relevant sectors operate effectively. activities in the mentioned sectors to ensure that they are not subject to any administrative sanctions. of your members showing;

1) Regardless of the medium in which it is published (television, poster, radio, internet, etc.), advertisements are used for sale. If there is a stock limit for the product offered, information about the stock quantity must be clearly provided to consumers. is mandatory,

2) If the goods are not in stock, it becomes impossible to fulfill the supply of goods. is not accepted as

3) Consumers can access either through search engines or directly on the website or It shows that it is on sale without any stock limitation information through applications and or even the products they can add to their cart, their membership to the website or application in question. Not being able to purchase the product because it is not in stock after completing the process may cause various grievances. membership is mandatory and delivery depends on the stocks in physical stores. Various activities, especially sharing of personal data, on the website or applications where it is made will affect consumers" membership and purchasing decisions in order to avoid consumer complaints. The information that "stock information may change depending on the delivery address" is available at the membership stage. must be presented before It has been evaluated that it is important for them to be informed about the issues.

For your information.




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